Privacy Policy

Privacy Policy

This Privacy Policy is effective as of Nov 01, 2024.

Thedowtheory.com recognizes and respects the sensitive nature of information collected through our website and the right of consumers to protect it. This Privacy Policy applies to all websites and web applications which link to this policy and are published by Thedowtheory.com

If you wish to amend any of the personal information that we hold about you, or update your marketing preferences, you can do so at any time through your account or by contacting us directly at:

Thedowtheory.com
101 Beckett LN Suite 402
Fayetteville , GA 30214
Phone:  +1 (678) 561-7257
Email:  subscribers@thedowtheory.com

If you have any queries about how we use your personal information, please contact us at subscribers@thedowtheory.com.

Information We Collect

The information we collect varies depending upon your activities when visiting our site.  We collect information you choose to provide to us in connection with your activities on the site.  We provide free and for-purchase consumables that require collecting certain information from you for downloading and e-commerce transactions, and subscription services, for logging into password-protected areas of our Sites, and for other reasons identified at the point of collection.  

The information you share with us may include:

  • Basic personal details – such as name, title and date of birth;
  • Personal contact details – such as home address, delivery address, home phone number, mobile phone number, and email address;
  • Work details – such as job title, department, company name, company address, work email address and office phone number;
  • Log in details – such as username and password; and
  • Payment details – such as card information. However, we never get to know your personal credit card data save the last four digits, as all payments are processed to the secure gateway Authorize.net  and our website is PCI compliant

Information obtained through cookies and similar tools

We us cookies (and similar technologies) and other analytics tools across our Sites to collect information about you.  This information is stored in log files and can include internet protocol (IP) addresses, type of computer or mobile device, browser type.

The information contained in log files using cookies, which are pieces of data that are transferred to your computer or mobile device. We use cookies for record keeping purposes as well as to allow us to recognize you when you return to our website.  You do not need to have cookies turned on in your web browsing software to use the public portion of our site.

Lawful basis for processing

We only process personal information where we have a lawful basis for doing so, such as the following:

  • User consent – This is where you have given us explicit permission to process personal information for a given purpose. For example, if you complete one of our general inquiry forms, we would ask for your consent if we wanted to use your personal information for any other purpose. You have the right to withdraw this consent at any time. You can manage your preferences within your account or by contacting us.
  • Legitimate business purposes – This is where we have a legitimate interest, as a business, to process personal information. For example, where we are aware of copyright infringements on our Site, it is in our legitimate interests as a business to identify those responsible. We take due care to balance our interests against your right to privacy.
  • Contractual necessity – This is where we have to process personal information to meet our contractual obligations. 
  • Legal obligation – This is where we have to process personal information in order to comply with the law. For example, we process and retain customer invoice information to comply with financial regulations.

 

How Do We Use and Share the Information We Collect?

The main reason and purposes we collect the information you share with us is stated at the point of collection, including providing you with the service you requested.  We also use this information as well as the automated information collected to analyze trends, to administer the site, to track users’ movements around our Sites, and to conduct other research.  We also use this information to improve the content of our web pages, and to customize the content and layout of our pages.  All of this is done with the intention of making our Sites more useful to visitors.

We will share your information with third party service providers.  Examples include payment processors, data analytic companies, e-mail delivery companies, hosting companies, customer service and companies that assist us with marketing.  We contractually require these third party service providers to not use the information we share with them except to provide services on our behalf.

Without your prior express permission, we do not rent or sell email addresses, postal addresses or telephone contact information to any third parties, or otherwise share any information that you share with us with third parties except where we believe disclosure is legally required (for example, a court order, search warrant or subpoena), to satisfy any laws or regulations, where we believe in our sole discretion that a crime is being either attempted or committed, including to report such criminal activity or share information with other companies or organizations for the purposes of fraud protection, credit risk reduction or other security precautions, or is necessary to protect the safety of you, another person, the public generally, or property, or necessary to protect our rights or property, or the rights or property of applicable third parties, including to enforce our Terms of Service.  

In the event that we undergo a business transition, like a merger, acquisition by another company, or sale of assets, either partial or full, we may transfer information that you have shared with us to the successor company.  We will make reasonable efforts to let you know as described in the Changes to Our Privacy Policy section of this Privacy Policy before transferring information you have shared with us.

With your consent, we may share information with third parties or allow them to collect information from our Sites in ways that may not be specifically described in this Privacy Policy.

How Can I Delete Information I Have Shared with You?

If you no longer want us to make active use of the information you have shared with us, you may send an e-mail to editor@thedowtheory.com. Type “Delete My Account” in the subject line and include your first name, last name, and e-mail address in the body of the e-mail. Please also send from the e-mail address associated with your account for authentication purposes. We will respond to your request within thirty (30) days. Please note that certain records, for example those relating to payments or customer service matters, will be held for legal and accounting purposes. If you have sent content through or posted content on the Sites, we may not be able to delete it.

How Long Do We Keep Your Information?

The length of time we retain your information depends on why we collected it and how we use it.  We will not retain information that you have shared with us for longer than is necessary for our business purposes or to allow us to meet our obligations under the law.

Opt-Out Procedures

If you do not wish to receive promotional emails from us, please let us know by using the opt-out response device that can be found at the bottom of every email we deliver or by emailing us at editor@thedowtheory.com.  To help us process your request, please include sufficient information for us to identify you in our records.  

Please note that, although you can opt not to receive promotional messages, we reserve the right to send you informational email messages about any user account you establish on this website or administrative notices regarding the site, as permitted under the CAN-SPAM Act (15 U.S.C. §7701 et seq.).  You can set your web browser to warn you about attempts to place cookies on your computer or limit the type of cookies you allow.

Information Access

If you have an account on our Sites, you can log into your account and make changes to your contact information.  You can also have your contact information corrected by sending your request to the postal address or email address provided above.  To help us process your request, please provide sufficient information to allow us to identify you in our records.  We will respond to your request within thirty (30) days. We reserve the right to ask for information verifying your identity prior to disclosing to you or correcting any information you have shared with us.

Our Sites are Not for Use by Minors

We do not knowingly market to or collect information from any person under the age of 18. To use the Sites, you must be the 18 years or older. By using the Sites, you hereby represent that you are at least 18 years or older in your place of residence. The website does not contain an application or other mechanism to determine the age of users. All information provided to us will be treated as if it was provided by person 18 years or older. If, however, we learn that a person has submitted information about himself or herself to us and is under the age of 18, we will attempt to delete the account and any related information as soon as possible.

EU Privacy Rights

Users who reside in the UK or in the European Economic Area have certain rights relating to the personal information we hold in accordance with and subject to the privacy laws to: (i) check whether we hold personal information about you and to access such data (in accordance with our policy); (ii) request the correction of personal information about you that is inaccurate; (iii) have a copy of the personal information we hold about you provided to you or another controller where technically feasible; (iv) request the erasure of your personal information; and (v) request the restriction of processing concerning you. To do so, please send your request to subscribers@thedowtheory.com and write “EU Privacy Rights”.

You may make a complaint in accordance with applicable privacy laws to a supervisory authority.

Data Security

We maintain a variety of commercially reasonable safeguards designed to protect information you have shared with us from unauthorized access and disclosure. For example, we use industry accepted tools and techniques to protect against unauthorized access to our systems. We have also implemented physical, technical and managerial safeguards to protect data you have shared with us. You should be aware, however, that we have no control over the security of other websites on the Internet that you might visit even when a link may appear to those websites from our Sites. If you share your computer or use a computer that is accessed by the general public, remember to sign off and close your browser window when you have finished your session. This will help to ensure that others cannot access your personally identifiable information.

As you are likely aware, no system can be completely secure. While we implement commercially reasonable measures to secure your information, we do not promise, and you should not expect, that information you have shared with us or other communications always will remain secure. In the event of a breach of the confidentiality or security of your personally identifiable information, we will notify you as required by law, if reasonably possible and as reasonably necessary so that you can take appropriate protective steps. We may notify you under such circumstances using the e-mail address(es) we have on record for you or through alternative means. You should also take care with how you handle and disclose your personally identifiable information. Please refer to the Federal Trade Commission’s Web site at http://www.consumer.ftc.gov/ for information about how to protect yourself against identity theft.

Third Party Sites

This Policy applies only to information collected by our Sites.  From time to time, we may display links to websites we do not own.  We do not control the collection or use of any information that occurs during your visit to those sites, and we make no representations about their privacy policies or practices.

Be careful of disclosing any of your personally identifiable information when leaving our Sites.

Do-Not-Track Disclosure

Certain web browsers may allow you to enable a “do not track” option that sends signals to the websites you visit indicating that you do not want your online activities tracked. This is different than blocking “cookies” as browsers with the “do not track” option selected may still accept “cookies.” Right now, there is no industry standard for how companies should respond to “do not track” signals, although one may be adopted in the future. We do not respond to “do not track” signals at this time. If we do so in the future, we will modify this Privacy Policy accordingly. More information about “do not track” is available at www.allaboutdnt.org.  Note that the information contained on this website is provided by a third party with which we have no affiliation.

Changes to Our Privacy Policy

We may occasionally update this Privacy Policy to reflect changes in our practices. When we post modifications to this Privacy Policy, we will revise the effective date at the top of this web page. Any non-material changes to this Policy will be effective immediately upon posting on the Sites. Your continued use of the Sites after the posting of the modified Privacy Policy constitutes your agreement to abide and be bound by it. If we make any material changes, we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this website thirty (30) days prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices. If you object to any modification, your sole recourse is to stop using the Sites and/or to close your account.

By subscribing to or using our services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy , as well as our Disclosure, Disclaimer,  and Terms & Conditions

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